دانلود مقاله با موضوع شکاف های دانش ناشی از همه گیری در عملیات و زنجیره تامین مدیریت

دانلود مقاله با موضوع شکاف های دانش ناشی از همه گیری در عملیات و زنجیره تامین مدیریت


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موضوع به انگلیسی:Pandemic-induced knowledge gaps
in operations and supply chain
management

بخشی از متن:Abstract
Purpose – This Impact Pathways paper aims to provide a timely and structured discussion of real-world
problems at Marks and Spencer and in retail in general, evoked through the current COVID-19 pandemic.
Design/methodology/approach – The article presents collaborative research based onmore than five hours of
interviews and several iterative paper writing steps between management scholars and Marks & Spencer’s Head
of Procurement - Logistics and Supply Chain. Continuous discussions for more than ten months among the
research teamassure the timeliness and relevance of the findings.The exceptional position of the executive and his
career biography allowed the integration of a variety of intra-organisational and inter-organisational stakeholders.
Findings – This paper highlights the impacts of the current COVID-19 pandemic on operations and supply
chain management (OSCM) in the retail industry, structured in upstream, internal and operational, and
downstream and customer perspectives. The paper concludes with a practice-infused research agenda, which
aims to trigger relevant research about the current and potential future crises.
Research limitations/implications – Although the research agenda is directly related to the COVID-19
pandemic and the retail industry, the future research pathways are expected to inform business responses to
potential future external shocks other than pandemics and in different industries as well.
Originality/value – Despite a plethora of studies already published on COVID-19 and OSCM, little is known
on how the outbreak affects specific firms and industries. This paper offers an overview of COVID-19 related
change as it happens at the retailer and in the retailing industry in general. This article is among the first to
provide a practice-infused call for research on urgent issues being faced by business leaders directly relevant to
our domain.
Keywords COVID-19 pandemic, Operations management, Research agenda, Research-practice gap, Retailing,
Supply chain management
Paper type Research paper

 

 

 


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