دانلود مقاله با موضوع آتش در شکم: تأثیر رهبری مستبد بر کارمندان نتایج مرتبط با کار

دانلود مقاله با موضوع آتش در شکم: تأثیر رهبری مستبد بر کارمندان نتایج مرتبط با کار در تنظیم مهمان نوازی

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موضوع به انگلیسی:Fire in the belly: the impact of
despotic leadership on employees
work-related outcomes in the
hospitality setting

بخشی از متن:Abstract
Purpose – Building on conservation of resources theory and unfolding theory of turnover, this paper aims
to propose a model of the effects of despotic leadership on employees’ job satisfaction and turnover intention
in the hospitality industry. In this model, the authors theorize psychological distress to play an intervening
role among the aforesaid linkages.
Design/methodology/approach – The data were collected in three-waves from 212 employees working
in Palestinian restaurants. A covariance-based matrix in structural equation modeling was used to verify the
proposed linkages in the study. A marker variable was used to control the commonmethod bias.
Findings – The results showed that despotic leadership has a direct negative effect on job satisfaction and a
positive indirect effect on turnover intentions. Besides, psychological distress showed to play significant
mediating effects among the aforementioned relationships.
Practical implications – This study gives insights to the hospitality industry on how despotic leadership
can be destructive and lead to negative consequences.
Originality/value – This study is unique, as it is the first study conducted on despotic leadership in a
hospitality setting. The study responded to scholarly calls made to enrich the literature pertaining to despotic
leadership and its outcomes.
Keywords Despotic leadership, Psychological distress, Job satisfaction, Restaurants,
Turnover intention, Restaurant industry, Staff turnover, Non-western sample
Paper type Research paper