دانلود مقاله با موضوع HPWS و کارمند عملکرد در شرکت های KIBS: یک تحلیل میانجی – تعدیل کننده
در قالب pdf و در 21 اسلاید،قابل ویرایش، شامل:
موضوع به انگلیسی:HPWSs and employee
performance in KIBS companies:
a mediating–moderating analysis
بخشی از متن:
Abstract
Purpose – The purpose of this paper is to discuss relationships between high-performance work systems
(HPWSs) and productive/counterproductive behaviours initiated and performed by employees. Using the
ability, motivation and opportunities (AMO) theoretical framework, the authors described how an HPWS
influences employee behaviours. The authors suggest that HPWSs could increase productive work behaviour
and decrease counterproductive behaviours by mediating employees’ affective commitment and moderating
their self-efficacy.
Design/methodology/approach – This study is based on data from 563 questionnaires, which were
completed using the computer-assisted telephone interview method. The respondents were knowledge workers,
representing companies of various sizes in the Knowledge-Intensive Business Service (KIBS) sector in Poland.
Statistical verification of the mediation and moderation analyses was conducted with macro PROCESS (ver. 3.3).
Findings – This research confirmed a significant statistical relationship between all examined variables. It has
been shown that HPWSs influence productive and counterproductive behaviours both directly and indirectly
through mediation of affective commitment. The statistical analysis also confirmed the study’s hypothesis that
self-efficacy moderates relationships between an HPWS and employee behaviours.
Research limitations/implications – This study has two limitations: its cross-sectional design and the use
of self-reported questionnaire data.
Originality/value – This study is the first to explore mediating mechanisms between HPWSs and employee
performance in the context of the KIBS companies in Poland. The results indicate that HPWSs are important
antecedents of productive and counterproductive behaviours among knowledge workers.
Keywords High performance work system, Productive work behaviours, Counterproductive work
behaviours, Affective commitment, Self-efficacy, Mediated–moderated analysis
Paper type Research paper
