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موضوع به انگلیسی:Resource mobilization and
contributing resources to a
collective task by emergency
responders:
بخشی از متن:
Abstract
Purpose – Twenty-first century crises reaffirm the need of faster mobilization of resources during crises.
Without interorganizational collaboration and resource mobilization, organizing efficient response is not
possible. Resource mobilization is an essential aspect of response. It ensures a faster and better response.
Collaboration between teams of emergency responders may include commonly known boundary spanning
activities such as resource sharing, information sharing and communication. The purpose of this paper is to
contribute our knowledge of how to organize a better crisis response through collaboration. More precisely,
what strategies work as drivers for emergency responder teams during collaboration in crisis scenarios.
Design/methodology/approach – Through design of experiments, using tabletop exercises and online
surveys, this study investigates the drivers of collaboration during a crisis scenario. Participants of this study
are decision makers and emergency responders from various public actors in crisis management from Sweden.
Findings – Collaboration is essential to manage cross-functional services in normal times, as well as meet the
growing needs during crises. In absence of collaboration, boundary spanning activities such as sharing
resources or information to provide any kind of service will not be possible. For teams to survive in fastchanging
environment, they must be able to adapt to the changing demands accordingly. This paper
demonstrates which factors are drivers for emergency responders to mobilize resources, especially during
crises. It captures the tension between individual and collective goals in crisis response and highlights the
drivers that affect decision-making during crises.
Originality/value – The novelty of the paper lies in its methodology using tabletop exercises, design of
experiments as part of Six Sigma toolbox and online surveys in combination with weightage of agreements and
disagreements and free text answers. Although scientific research so far has demonstrated the need for
collaboration during crises, however, which factors act as drivers for emergency responders to collaborate, is
lacking scientific evidence. Incentives for collaboration have not been studied enough. These can tell us which
strategies can improve collaboration during crises. This research paper is a scientific contribution in that
direction.
Keywords Collaboration, Crisis response, Individual goal, Collective goal, Goal conflict, Trade-off, Collective
task, Resource contribution, Resource mobilization
Paper type Research paper
